Innovate and Excel

Agile and  Modern IT Solutions

Enhance your organizaton with professional support and solutions to optimize your IT infrastructure.

600+
Happy Customers
100k+
End-Users

Professional Services

End to End project based services to help you implement, integrate, configure, and deploy all of your IT products. We are committed to delivering exceptional work every step of the way.

Managed Services

Alleviate the burden of maintaining and securing your IT infrastructure in-house. By entrusting us with managing your environment, you gain access to expert resources, 24/7 availability, and cost savings.

Staffing Services

If you require additional expertise to supplement your team, on-demand access to skilled professionals, or assistance with recruiting top talent, we have tailored solutions to support your objectives.

Industries & Technologies

We have gained a high level of expertise across a number of industry verticles providing professional and managed services. We are technology agnostic and can make recommendations based on industry best-practice, key business outcomes and all other requirements.

Core Technologies

Case Studies

Some highlights of our work, large and small, for a variety of clients. Read more to see how we join the team and create change, improvements and valuable contributions to our clients IT environments.

Security Assessment and Authorization for Google Cloud Environment
The Challenge

Our client has initiated a comprehensive evaluation and approval process for the Google Cloud platform, aiming to align with the stringent security standards outlined in the GC Canadian Centre for Cyber Security (CCCS) Cloud Security Controls profile of Protected B, Medium Integrity, Medium Availability (PBMM). This endeavour involves meticulously examining the Google Cloud environment to ensure compliance with the specified security controls. This enables the organisation to enhance its cybersecurity posture and safeguard sensitive data following industry best practices.

The Solution

The project meticulously outlined procedures for collecting crucial evidence to ensure compliance with security controls. Tailoring of the Canadian Centre for Cyber Security's ITSG-33 Security Requirements Control Matrix (SRTM) specifically addressed PBMM requirements within the Google Cloud ecosystem. Each security control's evidence-gathering process underwent thorough scrutiny against established standards to confirm correct implementation and adherence to stipulated criteria. This method facilitated a comprehensive assessment of the security landscape, empowering the organisation to rectify deficiencies and bolster cybersecurity resilience significantly proactively.

The Benefits

By prioritising compliance, our approach guarantees that the Google Cloud environment aligns seamlessly with stringent security standards, fostering trust and reliability among stakeholders. Through proactive risk identification and mitigation, our strategy fortifies the security posture, safeguarding sensitive data and business operations from potential threats and vulnerabilities. Securing the essential authorisations for Google Cloud service usage streamlines operations, ensuring seamless and efficient service deployment while maintaining regulatory compliance and bolstering organisational credibility.

Technologies used
Customer Industry
Public Sector
Ivanti Neurons for ITAM and ITSM
The Challenge

A public transportation organisation facing challenges with its current IT Asset Management (ITAM) system, such as lack of integration with core business operations and service interruptions, sought help migrating to Ivanti.

The Solution

With our extensive expertise and thorough understanding of SMART's current IT Asset Management processes, we conducted in-depth discovery sessions. This allowed us to identify critical areas for improvement and provide a detailed overview of Ivanti's architecture. We worked closely with the client, ensuring a shared path forward for progress and instilling confidence in the proposed solution.

The Benefits

Adopting Ivanti has seamlessly enhanced the public transportation organisation's IT Asset Management (ITAM) processes. It has streamlined IT operations, enhanced efficiency, and improved operational effectiveness. The introduction of custom reports and dashboards has provided enhanced visibility into their IT assets, while the integration of Active Directory and ZenDesk has facilitated smooth operations across different systems. The comprehensive training delivered has empowered teams to maximise the potential of the Ivanti platform, increasing their productivity. This seamless transition has bolstered their asset management capabilities and strengthened their IT infrastructure, leaving the audience reassured and optimistic.

Technologies used
Customer Industry
Public Sector
Carbon Black for Increased Security Posture
The Challenge

Due to insufficient security visibility, our retail clients are vulnerable to various cyberthreats, including malware, ransomware, and phishing attacks. Without clear insight into their security posture, these organizations face significantly increased risks that could compromise their operations and expose customer data.

The Solution

To address these vulnerabilities, we implemented VMware Carbon Black’s Endpoint SecurityPlatform for our clients. This solution provided them with advanced visibility, proactive threat detection, and strong prevention measures against malware, ransomware, and phishing attacks. By leveraging these capabilities, our clients significantly strengthened their security posture, reinforcing their defense sagainst cyber threats and ensuring the protection of their critical assets and data.

The Benefits

By implementing VMware Carbon Black, our organisation achieved streamlined operational efficiency by enhancing alert responsiveness, proactively safeguarding against advanced threats, and gaining comprehensive visibility into our endpoint environment. This led to a more agile and robust security posture, ensuring proactive threat mitigation and improved operational resilience.

Technologies used
Customer Industry
Retail