Agile and  Modern IT Solutions

The credit union faced a significant challenge in enhancing the detection and management of network and infrastructure issues across a complex environment. This environment encompassed 43 branch locations, 3 data centres, 200-300 servers, and over 1,000 users, serving a customer base of more than 400,000 individual and business customers.

To enhance network and infrastructure management for our customers complex environment, the solution successfully delivered a Centralized Network Operations Centre (NOC) equipped with advanced monitoring and reporting tools in alignment with industry best practices. This deployment significantly enhanced the credit union's visibility into network and infrastructure operations, improving the detection and management of issues across their extensive network environment.

Our client requires the capability to capture snapshots of application databases and store them securely and efficiently while reducing recovery times within their current NetApp SAN infrastructure.

We seamlessly integrated NetApp SnapManager with their existing NetApp SAN infrastructure to meet our client's needs and imported over 50 application databases into the system. To ensure data protection and integrity, automated database snapshot policies were configured within SnapManager to enable regular snapshots of the databases. Extensive testing was conducted on the database snapshot restore functionality to verify the seamless recovery process, assuring the client that their applications could swiftly recover from potential disruptions.

Our project focused on effectively mitigating risks in the critical mining industry. We aimed to enhance proactive threat detection and response mechanisms. By implementing file server agents and optimising remote desktop connections, our client in the mining sector successfully minimised vulnerabilities and significantly lowered the potential for security breaches.

By leveraging Helix's capabilities, we established streamlined security operations for our client. The centralised management and automation implemented ensured efficient incident handling and optimal resource allocation. Additionally, Trellix offered robust reporting features, enabling our client to showcase compliance with industry standards and regulations. This enhancement in transparency and adherence to rules has strengthened trust with stakeholders and bolstered the overall credibility of the organisation.