MEET Aspire Live

We’re a people focused
organization

Who we are

We pride ourselves on our flexibility and customer-centric approach. From day one, we place our customers in the driver's seat, ensuring that our solutions align precisely with their requirements and objectives. Unlike others, we prioritize integrity over sales pitches, never pushing unnecessary products or services.

Our company, provides you access to senior engineers ready to delve into the details and provide personalized support to every client. Whether it's troubleshooting a technical issue or strategizing for future growth, our team is dedicated to being in the trenches with our clients, every step of the way.

Established in December of 2010, Aspire Live has remained privately held for over 10 years, demonstrating our commitment to stability and long-term relationships. With a worldwide team, we operate on a global scale, providing innovative solutions to meet the diverse needs of our clients. As a trusted solution provider, we proudly serve Fortune 100 companies and small business alike, earning recognition as a top technology partner with leading technology providers.

Women & Minority Owned

Proudly owned and operated by a woman and a minority, fostering diversity and inclusivity in all aspects of our business.

US based and owned

Headquartered in LA and fully owned by American stakeholders, we are dedicated to supporting the local economy and workforce.

Veteran Friendly

As a veteran-friendly organization, we prioritize hiring and supporting military veterans, recognizing their valuable skills and contributions.

Small Business

Despite our growth and success, we maintain the agility and personalized service of a small business, ensuring tailored solutions and attentive customer care.

CUSTOMERS

600+

SLA Adherance

99.9%

END USERS Impacted

100K+

Industries & Technologies

We have gained a high level of expertise across a number of industry verticles providing professional and managed services. We are technology agnostic and can make recommendations based on industry best-practice, key business outcomes and all other requirements.

Our Customers

Core Technologies

Book a consultation

Lets chat to see how we can help you with your most pressing IT needs. Determine technology choices, architect solutions or provide subject matter experts on demand with a quick conversation.

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Case Studies

Read how we have impacted our customers businesses.

Rubrik providing Data Recovery and Continuity
The Challenge

An industry-leading electricity generation and transmission corporation based in the United States aimed to implement a robust on-site Data Recovery as a Service (DRaaS) solution. The corporation required a comprehensive system to ensure the efficient and accurate backup and restoration of critical systems, adhering to their specified Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO). This initiative was crucial to maintaining the uninterrupted operation of their generation and transmission facilities and safeguarding against potential disruptions.

The Solution

By integrating Rubrik Cloud Data Management (CDM), our client seamlessly implemented policy-driven data backup with near-zero recovery time capabilities. This adoption not only enabled the client to enhance the efficiency of their infrastructure team but also enabled them to supervise and administer the solution effortlessly.

The Benefits

Through the implementation of Rubrik CDM, the company successfully secured a comprehensive backup of their virtual infrastructure and critical business data. This ensured swift recovery in case of data loss incidents. Furthermore, the solution conducts regular backups, ensuring prompt restoration in scenarios involving ransomware attacks or accidental data deletion, thus aligning with their Recovery Point Objectives (RPO).

Technologies used
Customer Industry
Streamlining IT Service Management with ServiceNow at Hospital Network
The Challenge

The prominent hospital in southern California, operating across two locations, identified the imperative to revamp and streamline IT service management processes for heightened efficiency and effectiveness. Seeking to implement ServiceNow IT Service Management (ITSM) for a robust ticketing system and enhanced incident resolution capabilities, the challenge resided in configuring ServiceNow minimally while guaranteeing a seamless migration of ticket history from their current third-party vendor.

The Solution

Our team initiated a thorough implementation process to address the challenge of implementing ServiceNow ITSM at the hospital. We opted for a base, vanilla installation of ServiceNow, focusing on essential functionalities without custom workflows or automation initiatives. This involved setting up 7-10 IT queues customised to meet specific requirements and configuring the default portal for user ticket submissions. Additionally, we integrated email (SMTP) services for streamlined communication and basic reporting capabilities for incident tracking and analysis. Our team meticulously managed the migration process, utilising available tools to preserve historical data and uninterrupted service continuity. Furthermore, we conducted tailored training sessions for the IT team, equipping them with the necessary knowledge and skills to leverage the ServiceNow platform effectively.

The Benefits

The successful deployment of ServiceNow ITSM marked a crucial milestone in their IT service management modernisation journey. Through our collaboration and utilising ServiceNow's features, they have achieved heightened efficiency and increased visibility and empowered their IT team to provide exceptional service to their organisation, paving the way for continued operational excellence.

Technologies used
Customer Industry
Healthcare
Trellix for Security Optimization
The Challenge

Our project focused on effectively mitigating risks in the critical mining industry. We aimed to enhance proactive threat detection and response mechanisms. By implementing file server agents and optimising remote desktop connections, our client in the mining sector successfully minimised vulnerabilities and significantly lowered the potential for security breaches.

The Solution

By leveraging Helix's capabilities, we established streamlined security operations for our client. The centralised management and automation implemented ensured efficient incident handling and optimal resource allocation. Additionally, Trellix offered robust reporting features, enabling our client to showcase compliance with industry standards and regulations. This enhancement in transparency and adherence to rules has strengthened trust with stakeholders and bolstered the overall credibility of the organisation.

The Benefits

Navigating Complex Compliance and Reporting Requirements: Achieving operational efficiency through streamlined resource management. Cost-Effective Solutions and Sustainable Practices: Proactive security measures mitigate expensive incidents, while Trellix's dynamic security approach minimises the necessity for constant manual interventions. Competitive Differentiation in a Dynamic Market: Our client secures a competitive edge by proactively adopting cutting-edge security technologies. Trellix's machine learning and adaptive capabilities position the company as a trailblazer in the industry.

Technologies used
Customer Industry
Energy
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